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Please read carefully

The service will remain operating as much as possible during these uncertain times: mental health services can remain, and medical appointments can continue (counselling & psychotherapy are classed as medical/mental health appointments). If for any reason I cannot provide you a service you will be offered a refund or banked appointment. If you would like to move your appointment online, to another time, or refund please give me 48 hours notice.

Appointments are 'first come, first serve'. My practice is getting fully booked up to 4 weeks ahead, therefore I recommended you book 4-6 sessions at a time if possible to make sure you get an appointment each week.

If you are interested in EMDR, you need to be willing to fully commit - it's not just a 'talking therapy' and it's not just 'eye movements' - it's something that's built into therapy - it takes a lot of energy and sessions need to be 1.5 hours. Sometimes it is recommended to attend twice per week. Perhaps take a look here to find out about it EMDR Info

DO NOT book any person a session without their consent, it is best people book their own sessions where possible. Sessions are confidential to the client, and only the client will be allowed into the therapy room/building.

ALL cancelled appointments with less than 48 hours will be charged for in full, under no circumstances will not appointments be rescheduled - with strictly less 48 hours notice of your appointment.

DO NOT ARRIVE MORE THAN 5 MINUTES EARLY. I will not be able to let you in to the building as I will not be available.

Please make sure you have the correct time if you are outside the UK, make sure you are aware the date you are booking (most appointments shown can be weeks ahead)

To see how you data is stored please read: https://www.counsellingforliverpool.com/gdpr.html

Parking: Free parking at the front of the building, if no spaces left then follow the road around the right hand side of the building, and head to the right hand side where there will be ample parking

Please read the document below for Covid-19 guidance before any face to face sessions - by booking a session you have agreed.

Mersey House, Speke Rd, Garston, Liverpool L19 2PH

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